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Adventurous Appetites
Madrid Tapas Tours
Adventurous Appetites will be closed from 21st December 2023 to 7th January 2024 (inclusive) for the Christmas holidays and will not be operating tours over this period.
NEW!!!!!
WE HAVE A NEW BOOKING SYSTEM WHICH WE HOPE YOU WILL LIKE! IN THE EVENT YOU SHOULD EXPERIENCE ANY TEETHING PROBLEMS PLEASE CONTACT US DIRECTLY BY EMAIL AT adventurousappetites@yahoo.es OR BY PHONE ON +34 639331073.
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CURRENTLY WE CAN ONLY OFFER AUTOMATIC BOOKINGS FOR A MAXIMUM GROUP SIZE OF 10 PAX. IF YOU HAVE A LARGER PARTY PLEASE SEND US AN EMAIL AND WE WOULD BE DELIGHTED TO TAILOR-MAKE AN ACTIVITY FOR YOUR GROUP.
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Adventurous Appetites will try to run our services as normally as possible subject to Coronavirus restrictions. For more information please see our Coronaviris information link.
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Due to COVID-19 and the restrictions that are constantly changing, whilst we will attempt to offer our service as described, we reserve the right to change the itinerary and activity without prior notice in order to fulfil current health and safety requirements. We are currently unable to get individuals to fill out our disclaimer on the night so we will ask clients to sign an online disclaimer after booking. Please see here for an example copy.
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Terms and conditions
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Adventurous Appetites Ltd (Registered Co. Number: 4961138, Registered in England and Wales) and Adventurous Appetites Activities Ltd (Registered Co. Number: 7899011, Registered in England and Wales), hereafter known collectively as Adventurous Appetites, accepts no responsibility for the personal safety of its clients or the loss of their belongings. Adventurous Appetites cannot be held responsible or liable for any loss, damage, delay or injury arising from or in connection with any act, omission, neglect, accident, error or default. Adventurous Appetites does not accept responsibility for any illness related to the consumption of food or drink. Adventurous Appetites cannot be held liable for costs or any other liabilities arising from or in connection with acts of terrorism, war, accident, weather or any other natural occurrences, or any other Act of God. Adventurous Appetites reserves the right to alter its itineraries and service without prior notice. Adventurous Appetites reserves the right to accept, refuse or retain any person as a member of the group. By contracting Adventurous Appetites' service, either directly or through its partners, the client agrees to these terms.
Adventurous Appetites advises clients to contract private individual travel insurance covering any such eventuality.
With knowledge of the foregoing, each user of Adventurous Appetites' service agrees to waive, release and indemnify Adventurous Appetites, its partners, agents, consultants, contractors or employees from any and all claims, actions, or causes of action for damages or injury to persons or property arising from the use of Adventurous Appetites' service.
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Adventurous Appetites Ltd and all and any services contracted through Adventurous Appetitetes Ltd or Adventurous Appetites Activities Ltd are subject to English Law
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In the interest of the health and safety of guides, fellow clients and bar workers, clients will be required to adopt all COVID-19 measures advised by Adventurous Appetites. Failure to comply may result in ejection from the tour.
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Payment conditions
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We ask for payment in full on booking and payment is to be completed at least 7 days before your tour (booking date permitting)
All services cancelled with more than 72hrs notice are fully refundable.
Cancellations with less than 72hrs notice will not be refundable but every effort will be made to re-accomodate your booking within 30 days of your reserved visit.
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ALL CANCELLATIONS ARE SUBJECT TO A DISCRETIONARY 8GBP CANCELLATION FEE FOR GROUPS OF LESS THAN 5 PAX AND 15GBP FOR GROUPS OF MORE THAN 4 PAX (in order to cover the costs of money transfers etc)
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For non-standard bookings not made through our automatic booking system, payment is to be made either via electronic transfer direct into our UK bank account (Details to be provided on booking) or by debit/credit card via paypal . For Corporate Bookings transfer charges are to be paid by the client, or Paypàl/card fee is applicable.
Privacy Policy
UPDATED PRIVACY STATEMENT FOR ADVENTUROUS APPETITES LTD AND ADVENTUROUS APPETITES ACTIVITIES LTD
15.09.2022 (Updates highlighted in blue)
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
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Tapas tours and Cultural/Gastronomic services:
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When you contract a service or tour directly from us we collect the personal information you give us such as your name, contact telephone number, email address, country of residence.
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This information is used to facilitate the organization of your activity, contact you with details of the activity and of any changes, to identify suitable payment method. and to request feedback.
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When you contract a service or tour through a provider (Viator, Expedia,Project Expedition, Turismo de vino, etc) , we collect the personal information you give the provider such as your name, contact telephone number, email address
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This information is used to facilitate the organization of your activity, contact you with details of the activity and of any changes
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THEREAFTER WE CONSIDER THE STORAGE OF CLIENTS' CONTACT INFORMATION TO BE IN THE LEGITIMATE INTERESTS OF ADVENTUROUS APPETITES LTD ADVENTUROUS APPETITES ACTIVITIES LTD AND CLIENTS, AS WE CONSIDER THAT COMMUNICATION WITH CLIENTS, AND THEREBY USE OF BASIC CONTACT DATA, FORMS AN INTEGRAL PART OF PROVIDING OUR SERVICE AND THAT CLIENTS CAN EXPECT TO BE KEPT INFORMED OF CHANGES AND NEWS OF INTEREST TO YOU.
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Email marketing:
We may send you emails about our company and services, new products and other updates. We will only do this in the case that at some time you contract one of our services.directly and it will normally be in the form of an annual newsletter
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SECTION 2 - CONSENT
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How do you get my consent?
When you provide us with personal information to complete a transaction, contract a service or request information, we imply that you consent to our collecting it and using it for the specific reasons detailed in Section 1 only.
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How do I withdraw my consent?
You may opt out of receiving additional information about our services when you first contact us. You may withdraw your consent for us to contact you with additiional information on our services and request the deletion of your data for publicity purposes, at anytime, by contacting us at adventurousappetites@yahoo.es or by clicking on the optout link at the bottom of email correspondence
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SECTION 3 - DATA RETENTION PERIOD
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Data will be retained for 6+1 years in order to enable us to keep our accountacy records. In the case of our Seville Roman Bike Tour, Passport Information and Dates of Birth will be deleted within 7 days of completion of your tour. Contact details will be used for publicity purposes for a maximumum of 24 months after the date of your activity.
SECTION 4 - DISCLOSURE
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We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
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SECTION 5 - PAYMENT
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If you choose to purchase an item using Paypal then only that company handles your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Adventurous Appetites Ltd and Adventurous Appetites Activities Ltd do not at anytime have access to your credit card details.
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
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PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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For more insight, you may also want to read the Paypal Terms of Service or Privacy Statement.
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SECTION 6 - THIRD-PARTY SERVICES AND COOKIES
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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
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However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
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For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
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In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
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As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
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Our company webste is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Please consult their privacy policy if required
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Cookies are implemented in every site built by Wix. (svSession, hs, incap_ses_${Proxy-ID}_${Site-ID}, incap_visid_${Proxy-ID}_${Site-ID}, nlbi_{ID}, XSRF-TOKEN, smSession) . Other applications incorporated in the website may use other cookies.
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Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
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External elements such as third party apps and custom-code (ie apps and embedded-code not written by Wix) may use cookies over which Wix and we have no control. You can can stop your browser from accepting cookies by changing your browser's settings. Disabling cookies and other tracking technologies may prevent you from accessing parts of the site, For advice on managing cookies please see here.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
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SECTION 7- SECURITY
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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Current year data is stored on a password protected computer with a firewall. Data from previous years is additionally encrypted.
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SECTION 8 - AGE OF CONSENT
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By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
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SECTION 9 - CHANGES TO THIS PRIVACY POLICY
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell services to you.
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QUESTIONS AND CONTACT INFORMATION
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If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer James Fraser at adventurousappetites@yahoo.es